1. Information We Collect
We may collect the following types of information:
Information you provide directly:
- Full name
- Business or company name
- Email address
- Phone number
- Project details
- Budget or service preferences if submitted
- Messages or files you send through our forms
Technical and analytics information:
- Pages visited
- Referrer or traffic source
- Form submissions
- Basic device and browser information
- Anonymous or pseudonymous visitor/session identifiers
- Interaction events such as page views or contact requests
We do not intentionally collect sensitive personal information unless you choose to provide it.
2. How We Use Your Information
We use collected information to:
- Respond to inquiries and quote requests
- Prepare proposals, demos, and project scopes
- Communicate with potential and existing clients
- Deliver, manage, and improve our services
- Track website performance and lead generation
- Improve our website, content, and user experience
- Maintain internal records related to clients, projects, and payments
- Protect our website and services from misuse or technical issues
3. Analytics and Tracking
ARVORA may use basic analytics tools or internal analytics systems to understand how visitors use our website. This may include tracking page views, form submissions, traffic sources, and conversion performance.
We use this information to improve our services and website performance. We do not use analytics data to personally identify visitors unless they voluntarily submit their contact information.
4. Contact Forms and Client Requests
When you submit a contact form or request a quote, we use the information you provide to contact you, understand your project needs, and prepare a suitable proposal or demo.
Submitting a form does not create a binding contract unless a separate written agreement, proposal, or service contract is accepted by both parties.
6. Data Storage and Security
We take reasonable technical and organizational measures to protect your information against unauthorized access, loss, misuse, or disclosure.
However, no digital system is completely secure, and we cannot guarantee absolute security of information transmitted through the internet.
7. Data Retention
We keep personal information only for as long as reasonably necessary for the purposes described in this Policy, including communication, project management, legal, accounting, and business record purposes.
If you request deletion of your information, we will delete or anonymize it unless we are required to keep it for legitimate business, legal, or accounting reasons.
8. Your Rights
Depending on your location and applicable law, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to certain processing activities
- Request information about how your data is used
To exercise these rights, contact us using the details below.
9. International Services
ARVORA may work with clients, service providers, or platforms located in different countries. As a result, your information may be processed or stored outside your country of residence where necessary to provide our services.
10. Children’s Privacy
Our website and services are intended for businesses and individuals seeking professional digital services. We do not knowingly collect personal information from children.
11. Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.
12. Contact
For privacy-related questions or requests, contact us at:
Email: hello@arvora.io